I was wrong about employee engagement. I screwed it up and I don't want you to make the same mistake...
Engagement is not how much people love their job.
So what is it, then?
In Episode 16, culture development expert, James Mayhew lays out 3 requirements that drive employee engagement.
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Confidence Covered By Humility is a podcast by James Mayhew for anyone who wants to lead their business, their team and their home with humble confidence.
Connect with James on LinkedIn: https://www.linkedin.com/in/jamesrmayhew/
Watch James' video series for building a High Performance Workplace Culture on YouTube
Schedule a meeting to talk with James.
I’m James Mayhew and I am blessed to partner with leaders to build purpose-driven organizations that are filled with talented people doing exceptional work on the most important things.
Thank you for listening!
– James
Well, I admit it.
Speaker:I was wrong.
Speaker:It's happened before.
Speaker:It's, it's, it's going to happen again, guaranteed.
Speaker:But I was wrong about something really important.
Speaker:And I want to share that with you today on this episode, because what I was wrong about was employee engagement.
Speaker:Yeah, I had this messed up a few years ago.
Speaker:And that's what I want to talk with you about on this short form of the, uh, confidence covered by humility podcast.
Speaker:Hey everybody.
Speaker:Welcome back to confidence covered by humility.
Speaker:My name is James Mayhew and I'm the host of the podcast.
Speaker:And this is the podcast that we talk about what it means to lead our business, our team, or even inside
Speaker:of our home with humble confidence and being wrong.
Speaker:And admitting you're wrong is.
Speaker:I think a real life example of confidence that's covered by humility.
Speaker:I'm telling you, I screwed this up.
Speaker:And the reason I want you to know this is because some of you are screwing it up in the same way.
Speaker:You don't mean to, your intentions aren't bad.
Speaker:You make the same mistake that I am currently, or that I had made.
Speaker:And I'm currently now have fixed over the last several years.
Speaker:But.
Speaker:What was happening, um, that, that I was getting employee engagement wrong was I was equating that to how much you
Speaker:loved your job and that is a really unfair expectation.
Speaker:And so what was happening is when I was at a company where, where that was my role to, to do this, uh, every
Speaker:meeting that I was going into and every, every, whether it was a group meeting or it was a one on one with a manager
Speaker:or, you know, somebody in, in a leadership role, we were talking about, um, You know, how they felt about the
Speaker:company and you know, what a great place this is to be.
Speaker:And, and, and we want you to love it.
Speaker:We need you to love it and all those things.
Speaker:And I might be laying it on a little thick there.
Speaker:I don't know if it was quite that bad, but looking back, you know, 10 years ago, that's kind of what it felt like.
Speaker:Here's the thing.
Speaker:If you have a company filled with people who love their job, that's a great outcome.
Speaker:That's awesome.
Speaker:But if you set that as your goal, you are going to fail and you're going to cause people to be miserable as a result.
Speaker:You can, however, have a company filled with people who are engaged in the work around the
Speaker:things that are tangible and measurable and see love isn't tangible and measurable in this case.
Speaker:This is where I come back to say engaged employees.
Speaker:They know three things.
Speaker:They know what's expected of them.
Speaker:They know what to work on first, second and third, and they know how they're doing.
Speaker:They know what they are doing well and where they can continue to grow.
Speaker:And that's it.
Speaker:Well, if you do all those three things, well, does that ensure you're going to have a hundred percent engagement
Speaker:across your, your company with through all your employees?
Speaker:Well, the answer to that is a definite no.
Speaker:It's a hard no.
Speaker:However, it does create a culture of excellence around execution and around leadership and management.
Speaker:And when you do.
Speaker:With that, well, when that's done, well, you create an environment where people can thrive if they so
Speaker:choose to, when that happens, when you create that environment for people to thrive, here's what you hear.
Speaker:You hear things like, I love my job.
Speaker:This is a great company.
Speaker:What I do matters.
Speaker:This is a great place to work.
Speaker:Those are the things that you hear.
Speaker:See, I was wrong about employee engagement because I was missing those three vitally important aspects of leadership
Speaker:and getting your, your team members engaged in the work.
Speaker:Don't make the same mistake that I made.
Speaker:I want you to know employee engagement.
Speaker:It is not rocket science, but it's also not for the faint of heart.
Speaker:It does take commitment and it does take consistent effort.
Speaker:It also takes a system that ensures that the right conversations are happening on a consistent basis.
Speaker:And that's what I get to help founders and business owners and executives do.
Speaker:Now we achieve that through what I call my purpose driven teams framework.
Speaker:Now, just, I'm going to end the podcast with just a little call to action here.
Speaker:If you want to know if that can help your company, uh, can it help you get unstuck or capitalize on some low
Speaker:hanging fruit that just feels like it's just out of reach?
Speaker:Well, how about we have a conversation today?
Speaker:My name is James Mayhew.
Speaker:I help companies of all sizes ensure that they have amazing and talented people doing
Speaker:exceptional work on the most important things.
Speaker:I'm so grateful that you're here and I look forward to catching you again on the next